HighFlyer Casino Terms and Conditions

Welcome to HighFlyer Casino. These Terms and Conditions govern your access to and use of our platform at https://m.HighFlyer Casino.com/. By registering an account, accessing our services, or placing any wager, you agree to be bound by the terms set out in this document. We encourage you to read this agreement carefully before using our services. If you have any questions, our support team is available 24/7 via live chat or by email at info@HighFlyer Casino.com.

1. About Us

At HighFlyer Casino, we are operated by Ellipse Entertainment Limited, with our registered office at 5B, First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a licence issued by the Alderney Gambling Control Commission (Licence No. 145 C1) and are also licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) under the Gaming Control Act, 1992, in agreement with iGaming Ontario (iGO). Our commitment to regulatory compliance ensures that every high flyer casino game offered meets the highest standards of fairness and integrity.

2. Eligibility and Account Registration

Here at HighFlyer, we are proud to serve players located in the Province of Ontario, Canada. To register and play with us, you must meet all of the following requirements:

• You must be at least 19 years of age.
• You must be physically located in Ontario at the time of play.
• You must not be registered on any self-exclusion list, including those administered via BetGuard or iGaming Ontario.
• You must provide accurate, truthful, and up-to-date registration information.
• You must not hold more than one account with us at any time.

Our HighFlyer Casino platform is strictly restricted to eligible Ontario residents. If we determine that you do not meet these conditions at any time, we reserve the right to suspend or close your account and withhold any associated funds pending investigation.

3. Account Verification (KYC)

We are required by law to verify your identity before processing withdrawals and at various points during your use of our services. You may be asked to submit identity documents to accounts@HighFlyer Casino.com. Failure to complete verification will delay or prevent withdrawal processing. All documents must be issued in the name of the registered account holder. We will not process payments to third parties under any circumstances.

4. Deposits and Withdrawals

4.1 Deposits

At HighFlyer Casino, we process all transactions in Canadian Dollars (CAD). The minimum deposit amount is CAD $20 for both your initial deposit and all subsequent deposits. We currently accept the following payment methods:

• Visa
• Mastercard
• Interac
• Skrill

We permit a maximum of 5 cards per account. All payment methods must be registered in the name of the account holder. We reserve the right to refuse company credit cards or any payment instrument we cannot verify.

4.2 Withdrawals

Our HighFlyer withdrawal process returns funds to the most dominant deposit method used within the last 30 days. The minimum withdrawal amount is CAD $20. Withdrawals are processed within up to 1 business day from confirmation, after which processing times are subject to your payment provider. While your withdrawal is in a pending state, you may reverse it — however, once confirmed, the transaction cannot be cancelled. All withdrawals are subject to full KYC verification.

5. Bonuses and Promotions

We at HighFlyer offer a range of promotional incentives, including BB Reload bonuses, Bonus Spins, and Chat Tournaments. Our bonus currency is referred to as Bonus Bucks (BBs), with a maximum BB balance of 20,000,000 BBs. The following wagering conditions apply:

• BB Reload: 1x playthrough on the deposit amount only.
• Bonus Spins: 1x playthrough on the value of spins winnings.
• Chat Tournament winnings: No wagering requirement.

We limit promotional offers to one per customer unless explicitly stated otherwise. Please note that instant games (Crash, Plinko, etc.) do not contribute to bonus wagering requirements. If your account remains inactive for 3 consecutive months, any bonus funds associated with unmet wagering conditions will be reversed. We recommend reviewing our current promotions page regularly, as terms may be updated. No highflyer casino promo code no deposit bonus or highflyer casino no deposit promo code will be honoured if the eligibility conditions are not met.

6. Games and Software

Our HighFlyer game library includes approximately 80 curated slots, along with live casino games, instant titles (including Crash and Plinko), Roulette, Blackjack, Video Poker, and more. We operate primarily as a mobile-first platform, accessible at m.HighFlyer Casino.com on all modern devices and browsers, as well as via desktop. All games on our HighFlyer Casino app and mobile site are certified for fairness through iTech Labs and comply fully with AGCO and iGO standards.

7. Responsible Gambling

At HighFlyer Casino, we are deeply committed to promoting safe and responsible gaming. We work in partnership with the following organisations and tools to support our players:

• BetBlocker — free self-exclusion tool
• BetGuard — iGO-mandated self-exclusion programme
• ConnexOntario — call 1-866-531-2600 or text 247247
• RG Check certification for responsible gambling standards

If you feel your gambling is becoming a problem, please contact our support team immediately or use the self-exclusion tools available to you. We take our obligations under the Gaming Control Act, 1992 seriously and will act promptly to enforce any self-exclusion requests.

8. Prohibited Conduct

When using our services, you agree not to engage in any of the following:

• Opening multiple accounts or registering on behalf of another person.
• Using fraudulent payment methods or chargebacks without valid cause.
• Exploiting technical errors, bugs, or glitches to gain unfair advantage.
• Using automated software, bots, or artificial intelligence to play.
• Engaging in any form of collusion or bonus abuse.

We reserve the right to close any account engaged in prohibited conduct and retain any balances pending investigation. Our HighFlyer team actively monitors all accounts for irregular activity in compliance with our regulatory obligations.

9. Intellectual Property

All content on our platform — including graphics, software, logos, and game titles — is owned by or licensed to HighFlyer Casino and protected by applicable intellectual property laws. You may not reproduce, distribute, or commercially exploit any content from our platform without our prior written consent.

10. Limitation of Liability

We provide our services on an "as available" basis. While we strive for uninterrupted availability, we cannot guarantee that our platform will be free from errors, interruptions, or delays at all times. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, except where such liability cannot be excluded under applicable Ontario or Canadian law.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Material changes will be communicated to you via email or an on-site notification. Your continued use of our HighFlyer Casino services following notification of changes constitutes your acceptance of the revised terms. These Terms were last updated on 14 May 2026.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any dispute arising from your use of our services shall be subject to the jurisdiction of the courts of Ontario. For concerns or complaints, please contact us first at info@HighFlyer Casino.com — we are committed to resolving issues fairly and promptly.

13. Contact Us

Our HighFlyer support team is available around the clock, every day of the year. You can reach us through the following channels:

• Live Chat: Available 24/7 on our website and mobile platform
• General Enquiries: info@HighFlyer Casino.com
• Verification Documents: accounts@HighFlyer Casino.com
• Responsible Gambling Helpline: ConnexOntario — 1-866-531-2600

We value every player who chooses HighFlyer Casino and are always here to help. Whether you have questions about a highflyer casino bonus code, need help with the highflyer casino login, or want to understand our withdrawal process, our team is ready to assist. We're proud to be Ontario's trusted gaming destination — and we look forward to providing you with a safe, fair, and exciting experience every time you play.